Good Move Reviews
Who are Good Move?
Good Move are a cash house buying company based in Leeds. They aim to take the stress out of selling your property by offering a quick and easy cash sale. On average, it takes 2 weeks to sell a property with them, and you can sell for no fees.
They are members of the National Association of Property Buyers and The Property Ombudsman. They are also regulated by the Royal Institution of Chartered Surveyors (RICS).
What services do Good Move provide?
Good Move provide the typical cash house buying services. They claim that they will buy any house for cash across England and Wales. According to their website, their average sales time is 2 weeks and can complete a sale in as little as 7 days in certain circumstances.
What is the Good Move process?
Step 1: Contact
The first step of selling your property with Good Move is getting in contact with them by filling in their online form or calling their office. Their phone line is open 24/7.
Once you have indicated you would like a fast house sale with Good Move, their team of property buyers will get in touch with you to discuss your property, specific circumstances, and present you with an offer in principle.
Step 2: Receive a cash offer
If you accept Good Move’s offer in principle, Good Move will arrange appraisals/surveys of your property. They will cover the cost of this process and will enlist local estate agencies or surveyors to carry these out.
After this, you will be given a formal cash offer for your property.
Step 3: Complete the sale
After accepting the formal offer, solicitors will be instructed and contracts exchanged. Good Move say they will cover all legal costs if you use their recommended solicitors, or contribute £500 towards legal fees if you instruct your own solicitor.
The sale will be completed and you will receive the funds for the sale to your account after you have signed the contracts and agreed on a completion date.
Good Move customer reviews
We have summarised customer reviews for Good Move across popular reviewing platforms below:
| Website | Rating | Number of Reviews | Reviews 3 Stars or Below |
|---|---|---|---|
| Trustpilot | 4.8 | 1068 | 20 |
| Google Reviews | 4.6 | 268 | 30 |
Good Move Trustpilot reviews
Good Move has an average Trustpilot rating of 4.9/5 based on 1,068 reviews. Reviews are largely positive, with 94% of reviewers giving the company 5 stars.
The majority of reviewers praise Good Move for facilitating an efficient, easy, and fast sales process. Many reviewers also suggest staff members were professional, helpful, and honest, even when they didn’t proceed with an offer.
However, some reviewers express dissatisfaction with the offer they received and experienced unexpected drops in valuation after surveys and appraisals were conducted. There are also a number of reviews that state the company offered vouchers to remove or update their review to be more positive. This is concerning because it suggests many negative reviews may have been removed after receiving a voucher.
Good Move pros and cons
We’ve summarised some of the key themes from Good Move’s reviews below.
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Good Move Reviews - Our Verdict
Overall, Good Move has received overwhelmingly positive reviews on Trustpilot. They are frequently praised for a quick, efficient, and easy sales process and professional, honest, and helpful staff members.
However, a number of reviewers suggest they were offered vouchers by Good Move to remove their negative reviews. One reviewer edited their negative review to praise the company and confirmed they were offered a voucher as a gesture of goodwill. This, as well as the lack of available Google reviews, means the company’s Trustpilot reviews might not be wholly representative of customer experiences.
Generally, it can be difficult to verify the legitimacy of online reviews, regardless of whether they are positive or negative. Therefore, it is important to consider the different options available so you can come to an informed decision.
At SmoothSale, we pride ourselves on offering our customers honest, trustworthy cash house buying services in locations all across the UK. Whether you are looking to sell your house or flat fast, we buy any property regardless of its condition.
With an average sale time of 12 days, we can guarantee a quick house sale in as little as 7 days. We also cover all costs, including legal fees, so you will be selling to us for free.
Contact us today for more information or get a free house valuation. Alternatively, go back to see more Cash House Buyer Reviews.
See how we compare to other Cash Buying Companies
- Fully regulated by all bodies
- Offer up to 85% of market value
- Will buy regardless of condition
- Beat any company's final offer
- Fastest Sale Time: 6 days
- No legal or agency fees
- Broadest coverage of any cash buyer
- Offers are not full market value
- Offer varies based on condition
- Cannot purchase over £1.5m
Buyer
- Buying and selling of property
- Auction Sales
- Purchase both residential and commercial property
- Personable approach
- Very few online reviews
- Don't state how much they pay for properties
- No 24/7 support
- Purchasing residential properties
- Operate across England/Wales/Scotland
- No fall-through guarantee
- All costs covered
- Registered with property ombudsman
- Refer unusual or expensive properties to auction
- Some customers flagged last minute price reductions
- No guidelines for suitable properties
- Purchase in 7 days
- No hidden fees
- Offer within 15 minutes
- Free service
- Registered under Property Redress Scheme
- Unclear whether members of TPO or NAPB
- Some reviews report communication breakdown
- Unclear whether they buy all over the UK
- Purchase in 21 days
- Free no obligation offer
- Free Service
- Many reviews for parent company, Springbok
- Fast sale process
- No reviews for Webuynow
- Service delivery described as inconsistent
- Unclear whether members of TPO or NAPB
- Automatic offers using iBuyer technology
- Purchase in 28 days
- UK Based company
- Easy Sales process
- Don't cover legal fees
- Last minute offer reductions
- Customers described communication as poor
Any Home
- Sell within 21 days
- Guaranteed offer in 24 hours
- NAPB members
- Buys across all UK
- Good communication
- Legal fees not covered
- Last minute offer reductions
- Unclear what percentage of market value is paid
- Offers to purchase in 21 days
- Personable staff
- UK Based
- Unreliable communication
- May not be genuine buyers
- Better offers found elsewhere
- Large price reductions
- Auction Sales
- Quick Cash Sales
- Estate Agent Sales
- Registered with Property Ombudsman
- No fees with cashbuying service
- Good customer ratings
- Offers below value
- Auction and estate agent service charge fees
- Reviews mention unprofessional service
- Sell within 7 days
- Guaranteed offers
- Sell in 7 days
- No Hidden Costs
- Members of Property Ombudsman
- Price drops after initial offer
- Low initial offers
- Communication described as poor
- Guaranteed Cash purchase
- 7 day turnaround
- Members of TPO and NAPB
- Average turnaround in 2 weeks
- Genuine cash buyers
- Only buy in England and Wales
- Will only contribute £500 to legal fees
- Reviews report being offered vouchers to remove reviews
Good Move FAQs
How much will Good Move buy my property for
Good Move say they will typically buy your property for up to 80% of its market value for a direct purchase.
What types of properties do Good Move buy?
Good Move can buy any type of property in England and Wales.
How quickly can Good Move buy my property?
On average, Good Move claim that house sales are completed in 2 weeks. However, they claim they can complete a sale in as little as 7 days under certain circumstances.
