Sell your house for cash to SmoothSale
Simply enter your details below to get a no-obligation cash offer for your house.
Selling to a cash buyer works like this: you request an offer, the buyer values your property and makes a written offer, you instruct a solicitor, conveyancing completes, and you exchange and complete – typically in 7 to 28 days. There is no chain, no mortgage lender to wait for, and no estate agent marketing period. The process is simpler than a traditional sale, but it works differently, and knowing what to expect at each stage helps you move through it with confidence.
Here is what happens at each stage of a direct cash sale, in the order it happens.
Step 1: You make an enquiry. You contact the cash buyer, by phone, form, or online, and provide basic details about your property: address, approximate value, condition, and your reason for selling. No commitment at this stage.
Step 2: The buyer makes an initial offer. Based on the information you provide and their own data on local property values, the buyer will come back with an indicative offer, usually within 24 to 48 hours. This is not yet the final offer. It is a starting point for the conversation.
Step 3: A property visit or survey takes place. A genuine direct buyer will arrange to visit the property, or instruct a surveyor on their behalf, to assess its condition in person. This is how they verify the offer is appropriate. Under the NAPB Code of Practice, any reduction to the offer after this point must be based on something material found during this visit, not on negotiating tactics. If a buyer skips this step entirely, that is worth questioning.
Step 4: A written offer is made. Once the buyer has seen the property, they confirm their offer in writing. At SmoothSale, this written offer does not change unless a significant undisclosed defect is identified by survey. You then have time to consider it, no pressure, no countdown clock.
Step 5: You instruct a solicitor. Once you accept the offer, you instruct your own solicitor to handle the conveyancing. Reputable cash buyers cover the seller’s legal fees. You should always use a solicitor you have chosen independently, not one recommended by the buyer.
Step 6: Conveyancing completes. Your solicitor and the buyer’s solicitor exchange the necessary documentation, carry out title checks, and prepare for exchange of contracts. This is typically the stage that takes the most time, even in a cash sale, usually 7 to 21 days depending on the complexity of the title.
Step 7: Exchange and completion. Contracts are exchanged, making the sale legally binding, and completion follows, often on the same day. Funds are transferred and the keys are handed over. The sale is done.
The most important difference is certainty. In a traditional estate agency sale, a buyer is found on the open market. That buyer may have their own property to sell first. They may be using a mortgage. Their lender may value the property differently. The chain can collapse at any point before exchange, and one in three sales in England and Wales do not complete.
In a cash sale, the buyer already has the funds. There is no lender. There is no chain. The only parties involved are the seller, the buyer, and each party’s solicitor.
The second significant difference is timing. The average traditional sale in England and Wales takes 152 days from listing to completion. A cash sale with a direct buyer typically completes in 7 to 28 days. For sellers in time-sensitive situations, facing repossession, managing a probate estate, or needing to relocate quickly, this difference is the entire point.
The trade-off is the offer level. Cash buyers offer below market value, typically between 75% and 85%, in exchange for the speed and certainty they provide. This is not a secret, and any reputable buyer will explain exactly how their offer is calculated.
“The part of the process that surprises sellers most consistently is the gap between the indicative offer and the final written offer. People see a number on day one and assume that is what they will receive. In a well-run cash purchase, the two numbers should be very close — if the property is as described, there is no reason for the offer to move materially. But the valuation visit matters, and sellers are better off being upfront about any known issues from the start.
I have bought properties where a seller disclosed a damp problem on the initial call, and we worked around it. I have also been in situations where a significant defect only came to light during the survey — and in those cases, the offer had to reflect what we found. The sellers who have the smoothest experience are the ones who treat the process as a two-way conversation from the very first contact, not a negotiation to be won.”
— Rob Harrison, Director, SmoothSale
Get a written offer from SmoothSale within 24 hours — no obligation, no fees, and our offer does not change unless a significant undisclosed defect is identified by survey.
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The timeline below reflects a typical SmoothSale transaction where the title is straightforward and both parties are ready to move.
Total: 7 to 28 days in most cases. Leasehold properties, shared ownership, and properties with title complications can take longer. If your situation has a specific deadline — a court date, a probate timeline, a mortgage arrears position – tell the buyer at the outset so the process can be structured around it.
Before you accept any cash offer, these are the questions worth asking:
Is the buyer NAPB registered? Check napb.co.uk directly. If they are not listed, you have no way of knowing what conduct standards apply to how they operate.
Is the offer in writing? A verbal offer has no standing. An NAPB-registered buyer will always put their offer in writing before asking you to proceed.
Can they provide proof of funds? A genuine direct buyer has the cash available and can provide confirmation from their solicitor that funds are in place. If a buyer is vague about this, they may be a broker or lead generator rather than a direct purchaser.
Are there any fees? There should not be. A reputable buyer covers the seller’s legal costs. If you are being asked to pay anything upfront, for a valuation, an admin fee, or legal costs, walk away.
What is the complaints procedure? Every NAPB member must have one and must make it available. Asking about it before you proceed tells you a great deal about the company.
Completion is the point at which the funds transfer and the legal ownership of the property passes to the buyer. On completion day:
Your solicitor receives the purchase funds from the buyer’s solicitor. Any outstanding mortgage is redeemed from those funds. The remaining balance, your net proceeds, is paid to you, usually on the same day. You hand over the keys.
There is no waiting period after completion. Unlike a traditional sale where you might be part of a chain with moving vans coordinating across multiple properties, a cash sale completion is a single transaction. When it completes, it is done.
Most cash sales with a direct buyer complete in 7 to 28 days from the date the offer is accepted. The exact timeline depends on how quickly solicitors can complete the conveyancing, whether any title issues arise, and when you need to vacate the property. A traditional estate agency sale averages 152 days from listing to completion. Selling to a cash buyer removes the chain, the mortgage lender, and most of the waiting, which is where the majority of that time goes in a standard sale.
Yes. Even in a cash sale, you need a solicitor or licensed conveyancer to handle the legal transfer of ownership. The difference is that in a cash sale, you are not waiting for a mortgage lender’s solicitor to complete their own checks — which removes one of the most common sources of delay in a traditional sale. Reputable cash buyers, including SmoothSale, cover the seller’s legal fees as part of the transaction. You should always instruct your own solicitor independently, not use one recommended by the buyer.
es. A genuine direct cash buyer will carry out a property survey or internal valuation visit before confirming their final offer. This is how they verify the condition of the property and identify anything that would affect their ability to resell it. Under the NAPB Code of Practice, any reduction to an initial offer must be based on a documented reason, such as a significant defect identified by survey, and explained in writing. An offer that drops with no documented reason, or under time pressure at the last minute, is a warning sign.
An estate agent markets your property to find a buyer on the open market. They do not buy it themselves. The buyer they find may be using a mortgage, which introduces a lender, a chain, and significant uncertainty. A direct cash buyer purchases your property themselves, using their own funds, with no chain and no mortgage lender involved. This is why a cash sale can complete in days rather than months. The trade-off is that the offer will be below market value — typically 75 to 85 percent — in exchange for that speed and certainty.
Technically, any party can withdraw from a property sale before exchange of contracts. However, a reputable NAPB-registered cash buyer commits to their offer in writing and will not reduce or withdraw it without a documented reason, such as a significant defect identified by survey. This is one of the key reasons NAPB membership matters: it creates a conduct standard around offer certainty that unregulated buyers are not bound by. Always get your offer in writing and ask the buyer to confirm they are NAPB registered before proceeding.
With a reputable direct cash buyer, the fees you pay should be zero. SmoothSale covers the seller’s legal fees as part of every transaction. There are no estate agent commissions, no survey fees for the seller, and no hidden deductions from the agreed offer. The offer you receive is the amount you receive at completion. This is in contrast to a traditional sale, where estate agent fees, legal fees, and other holding costs can reduce your net proceeds by £9,000 to £15,000 or more depending on the property value and sale duration.
Simply enter your details below to get a no-obligation cash offer for your house.
Simply enter your details below to get a no-obligation cash offer for your house.
SmoothSale is a trading name of PLH Capital Limited. Company number: 13115021 Registered Address: First Floor, Limewood House, 2 Limewood Way, Leeds LS14 1AB