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Cash buyers offer less than market value — typically 75% to 85% — because they are taking on the costs and risks a seller would otherwise carry through a traditional sale: holding costs, refurbishment, Stamp Duty surcharges, and market risk during resale. The discount is the price of speed and certainty. There is no hidden trick to it, and any reputable buyer should be able to explain exactly how their figure is calculated for your specific property.
Market value is what a property would likely sell for through a traditional estate agency sale, after a typical marketing period, to a buyer using a mortgage. A cash buyer’s offer is calculated differently. It starts from market value and then deducts the specific costs and risks that the buyer will carry in place of the seller.
This is not a discount applied arbitrarily. It is a calculation, and a reputable buyer will walk you through it. Most direct cash buyers, including SmoothSale, offer between 75% and 85% of market value. Anything significantly outside that range – particularly anything claiming close to 100% – deserves closer scrutiny, because it is often a sign the company is a broker or lead generator rather than a genuine direct purchaser.
There are four main costs built into the gap between market value and a cash offer.
Holding costs. Once a cash buyer purchases your property, they carry it until it is resold. That means council tax, buildings insurance, and utility costs, typically for several months. On an average property this can run to £1,000–£2,000 or more before resale.
Refurbishment. Many properties bought by cash buyers need some work before resale – anything from minor cosmetic updates to more significant repairs. This cost comes out of the buyer’s margin, not the seller’s pocket.
Stamp Duty Land Tax. Cash buyers purchasing additional properties are typically charged the SDLT surcharge, currently an extra 3% on top of standard rates. On a £200,000 property, that is an additional £6,000 the buyer pays that a first-time or owner-occupier buyer would not.
Risk premium. Property prices can move during the months between purchase and resale. A cash buyer absorbs that risk entirely. If prices fall before they resell, the loss is theirs, not yours.
Add these together and the 15–25% discount starts to look less like profit margin and more like the actual cost of removing risk and time from your sale.
“I think the industry has done itself a disservice by treating the offer calculation like a trade secret. It isn’t one. When we make an offer, we start with our best estimate of market value, based on recent comparable sales in the immediate area. From there we deduct our estimated holding period costs, any refurbishment we expect to need, the SDLT surcharge we’ll pay as a second-property buyer, and a margin that reflects the risk we’re taking on.
I’ve had sellers push back on individual line items, and that’s a fair conversation to have – if they think our refurbishment estimate is too high, I’ll explain exactly what we’re basing it on. What I won’t do is move the final written offer once it’s confirmed, unless something genuinely changes, like a structural issue the survey turns up. Most sellers, once they see the breakdown, understand the number. It’s the buyers who won’t show their working that sellers should be wary of.”
— Rob Harrison, Director, SmoothSale
Get a written offer from SmoothSale with a full breakdown of how the figure was reached — no vague percentages, no hidden assumptions.
Get a Cash OfferThe headline percentage looks worse in isolation than it does once you offset it against what a traditional sale costs.
A typical traditional sale takes 152 days on average and carries estate agent commission (1.5–3% plus VAT), legal fees, and ongoing costs for as long as the property is on the market: mortgage payments, council tax, insurance, utilities. On a property worth £200,000, these costs commonly add up to £9,000-£15,000 or more by the time the sale completes – if it completes at all. One in three traditional sales falls through before completion, at which point the seller has spent money and time with nothing to show for it.
When you offset a cash offer against these avoided costs, and against the certainty of an actual completion, the real-world gap between the two routes is often smaller than the headline percentage suggests.
Before accepting any cash offer, ask the buyer directly:
How did you calculate this figure? A reputable buyer can break it down: estimated market value, holding costs, refurbishment, SDLT, risk margin.
What is your evidence for the market value you’ve used? Ask for the comparable sales they’ve based their estimate on.
Will this offer change after survey? It should not, unless a significant undisclosed defect is found. Get this commitment in writing.
Are you NAPB registered? NAPB members are required to be transparent about how offers are reached. Check directly at napb.co.uk.
Some companies advertise offers of up to 100% of market value. This is rarely a genuine direct cash purchase offer. In most cases, this kind of headline figure comes from a broker arrangement, an auction sale, or a “guaranteed price” model with extended timescales and conditions attached – not a same-week cash purchase from the company’s own funds.
The distinction matters because it affects what you are actually being offered. A direct cash buyer using their own funds, completing in 7–28 days, cannot realistically offer 100% of market value and still cover their costs. If a company’s advertised figure looks too good relative to the speed and certainty they’re promising, ask directly whether they are buying the property themselves with their own funds, or introducing you to a third party.
Most reputable direct cash buyers offer between 75% and 85% of a property’s market value. The exact figure depends on the property’s condition, location, and how quickly it could be resold. A buyer claiming to offer 90% or more of market value as a direct cash purchase is unusual, and worth questioning closely. Some companies advertising “up to 100% of market value” are often brokers or lead generators rather than genuine direct buyers, and the headline figure may not reflect what is actually achievable.
A cash offer is lower because the buyer is taking on costs and risks that a seller would otherwise absorb in a traditional sale. These include holding costs while the property is resold, refurbishment if needed, Stamp Duty Land Tax surcharges on additional properties, and the risk that the market could move before the property is resold. The discount reflects the value of speed and certainty: a cash buyer is effectively paying you to remove months of uncertainty and ongoing costs from the transaction.
The discount typically covers four main areas: holding costs such as council tax, insurance, and utilities while the property is empty and being resold; refurbishment costs if the property needs work before resale; Stamp Duty Land Tax, which is often charged at a higher rate for buyers purchasing additional properties; and a risk premium, since the buyer is exposed to any fall in property prices during the resale period. A reputable buyer should be able to explain how each of these applies to your specific offer.
Whether it is worth it depends on what a traditional sale would actually cost you in time and money. A typical traditional sale takes 152 days on average and carries estate agent fees, ongoing mortgage payments, council tax, and a 33% chance of falling through entirely. When you offset the cash offer against those avoided costs and risks, the net difference is often smaller than the headline percentage suggests. For sellers facing a deadline – probate, repossession, divorce – the certainty itself often outweighs the discount.
Yes, to an extent. The initial indicative offer is a starting point, and you can ask the buyer to explain their calculation and challenge any assumptions that seem inaccurate, particularly around condition or local resale values. However, once a written offer is confirmed after a survey, a reputable NAPB-registered buyer will not reduce it further without a documented reason. The negotiation point is before the offer is confirmed in writing, not after. Always ask for a breakdown of how the figure was reached.
A reasonable discount falls within the 75–85% range and should be explained with specific reference to your property: its condition, the local market, and the estimated resale costs. Ask the buyer directly how they reached the figure. If they cannot explain their calculation, or the offer falls well outside this range with no clear justification, treat that as a warning sign. Checking the buyer’s NAPB membership is also useful here, since NAPB members are required to be transparent about how offers are calculated.
Simply enter your details below to get a no-obligation cash offer for your house.
Simply enter your details below to get a no-obligation cash offer for your house.
SmoothSale is a trading name of PLH Capital Limited. Company number: 13115021 Registered Address: First Floor, Limewood House, 2 Limewood Way, Leeds LS14 1AB