Property Solvers Reviews

Founded in 2006, Property Solvers are a Notthingham-based cash-buying company that give homeowners a cash offer, allowing them to sell a property much quicker than they would if they used the open market. They handle all of the fees, including solicitor fees, so that the process can be as hassle-free as possible.

Property Solvers also offer its customers more than one way to sell, as in addition to homebuying, they also auction (traditional and online) and estate agency services. All of their services boast a completion time between 7 to 28 days, and they have a 4.7-star rating on Trustpilot, a 4.8-star rating on Google Reviews, and a 5-star rating on Reviews.io.

Property Solvers are also registered with the Property Ombudsman, Trading Standard, National Association of Property Buyers (NAPB), NAEA PropertyMark, and the Data Protection Authority. They are one of few homebuying firms registered with so many bodies.

Step one: Arrange a no-obligation chat with a sales manager, who will outline the options available and give you a chance to figure out which avenue will suit you best, depending on whether you want to sell quickly or get a higher value offer.

Step two: If you decide to go down the cash sale route, you will need to provide them with details for a free valuation. This includes things like the condition of the property, size, location, structural issues, and your financial situation.

Based on this information and their own data related to the property market, Property Solvers will give you an initial cash offer, with no obligation to accept. If you do, the offer will be finalised when one of the firm’s viewing experts visits your property.

Step three: Property Solvers cash sales take between 7 and 28 days to complete, and in some cases, can offer an advance in as little as 48 hours. They handle most of the paperwork on your behalf, but you will receive a seller’s pack and will need to fill out some key details. Solicitors may also require additional information, but this is usually straightforward.

Step four: Once the property sells, you’ll receive your funds, usually on the same day of the sale. Property Solvers will also be on hand for post-sales assistance to answer any questions you have.

Property Solvers has a strong overall Trustpilot rating of 4.7 out of 5 stars, based on 105 reviews. The majority of reviews are positive, citing good communication and transparency of service, and they typically reply to all negative reviews within 24 hours.

However, their Trustpilot page states that this company has been displaying Trustpilot content incorrectly, which could look like showing an inaccurate star rating in sales materials, displaying reviews they’re not permitted to use on their site, and more.

Common positive points:

• Excellent communication and customer care, with many reviewers naming specific team members and appreciating their regular updates, patience, and approachability.
• Several reviews cite Property Solvers’ speed of service, with many completions happening in under two weeks.
• Some reviews specifically mention success with Property Solvers’ online auction service, appreciating the honesty and results achieved with difficult-to-sell properties.
• Many customers mention realistic offers that were held firm, in contrast to other companies that allegedly lure with inflated values to later reduce them.

Common concerns raised:

• The most consistent negative reviews mention being offered significantly below market value, some less than 50% of a home’s estimated worth.
• There are some reports of rude or confrontational responses from staff when offers were declined.
• Some reviews mention errors in property descriptions, missing photos, poor handling of auction listing details, or properties being delisted without warning.